Preferably someone who's had it done or has performed it. Mostly concerned about facial hair.

Laser hair removal works great as long as you are a good candidate and you go to someone who knows what they are doing. I had my neck done and my wife had her underarms and bikini area done. You can go to http://www.HairRemovalForum.com for more info or go to the attached site for laser hair removal consumer ratings of providers.